Support

We’re here to help you get the most out of The Forge.

Contact us

Email william@capstonesoftware.co.uk and we’ll get back to you within 2 working days. If your gym provided your account, your gym administrator can also help with membership questions.

Common questions

• Signing in: use the email and password from your welcome email. Forgot it? Use “Reset password” on the sign-in screen.
• Your programme: the AI coach builds and adapts your training block. Ask it anything from the Coach tab.
• Apple Health / Health Connect: connect it in Settings to make sessions recovery-aware. It’s optional and read-only.
• Logging sessions: tap to confirm each set — targets are pre-filled from your programme.

Account & membership

For billing, cancellations or membership changes, contact your gym administrator or email william@capstonesoftware.co.uk.

Privacy & data

See our Privacy Policy and Terms of Service. For data requests under UK GDPR, email william@capstonesoftware.co.uk.

Health & fitness disclaimer

The Forge provides general fitness guidance and is not medical advice. Consult a qualified professional before starting any new training programme.

If your gym enables nutrition guidance, any calorie and macro targets are general information only — not personalised dietary or medical advice. Please consult a registered dietitian or your GP before changing your diet.

Capstone Software Ltd